Principle Auto Make Ready Detailer in Corpus Christi, Texas
Make Ready Detailer
30-Mar-2018 to 29-May-2018 (CST)
BMW of Corpus Christi
Corpus Christi, TX, USA
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Summary: The Make Ready Detailer is a representative for the dealership and must represent the dealership in a professional, friendly manner at all times.
The Ideal Candidate:
Ideal candidate will provide exceptional customer service and teamwork with fellow associates, conduct business ethically, and treat each customer and fellow employees with respect. Candidates should have a positive attitude, attention to detail, and pride themselves in the product they deliver.
Our Guiding Principles:
Our business starts with great people
Our goal is to provide unparalleled service to our customers, associates and vendors
Personal and organizational integrity guide our decisions and actions
Defining excellence is what we do
We have as much enthusiasm for our work as we do in our life
Essential Duties and Responsibilities:
Including but not limited to:
Using a variety of cleaning products
Using a variety of cleaning equipment
Maintain detailing equipment to ensure proper performance
Performs service wash after vehicle repairs have been completed
Cleaning and detailing engine compartments when needed
Maintains a clean and organized work area
Follow verbal and written work instructions
Efficiently work and keep company minimum standards
Vacuum entire vehicles to remove dirt and debris
Clay, wax, and polish vehicles when complete details are needed
Collaborates with other departments to ensure required detail work on vehicles are completed on time
Sales Department Duties:
Place cars in front of showroom for display each day
Inspect vehicles in showroom for cleanliness; this includes interior as well as exterior (door panels, trim panels, wheels, spots)
Confirm each showroom vehicle has the correct Monroney on display with the stand under one of the front wheels
Make Ready for Delivery:
Wash, detail and wipe down new and pre-owned vehicles carefully for delivery
Inspect each vehicle after detail in outside lighting to ensure vehicle is ready for delivery
Make Ready New Inventory:
Wash and inspect all new car inventory and report any issues noticed on vehicles to manager
Fill out make ready sheets and make a key tag for each key
Bring books and loose accessories to New Car Manager office
Create folder with cover sheet and place in cabinet in New Car Manager office
Pre-owned Inventory Preparation:
Removal and destruction of registration sticker and license plates, install new license plate frames as required
Complete attached form for each unit
Bring vehicle to New Car Manager for final inspection before it is put on the line
Maintain log sheet noting dates when the lot vehicles are cleaned
Make sure selling lot looks good at all times and that vehicles are parked together lined up properly
Maintain cars on both new and pre-owned lot so that they are clean inside and out, ensuring they are ready to sell on a daily basis
All pre-owned cars must have window sticker and Buyers Guide on dash visible to customers
All new cars must have Monroney on dash visible to customers
Make sure all new cars have a full tank of gas
Maintain a half tank in pre-owned vehicles: fill the car to half tank on the same day that the car is put into inventory by the Sales Manager
Rotate inventory at least once per week, making sure tire pressure monitors are not displaying low pressure and report any issues such as check engine light, oil warning light,etc.
At a minimum, each unit for sale must be washed once per week
Wash and dry vacuum inside
Complete wipe down of dash, door panels and cup holders
Clean inside and outside windows with cleaner/wipes
Wash wheels and tires thoroughly
The above-listed job duties for this job description are not all-inclusive
High school diploma.
Must have excellent public speaking skills.
Must havegoodcomputer skills in Word, Excel,and Power Point.
Must have valid drivers' license and must be able to pass MVR.
To perform the job successfully, an individual should demonstrate the followingskills:
Ability to read and comprehend instructions and information.
Excellentoral communication skills.
General mechanical knowledge.
Clean driving record.
Professional personal appearance.
Ability to work comfortably with the public.
Ability to communicate customer's interests needs and requests to management and sales personnel.
How This Role Impacts--And Provides Value To Others
Your external customers are our customers and stakeholders. Your internal customers will be the Service Director, PA team, and our vendors. Youwill provide value to both via being a reliable, trusted, grounded, high integrity, caring human being. Theywill know you have their back and bring them safety, belonging, mattering because your work is timely and of consistentlyhigh quality.